Guests Reviews of Protea Hotel Fire & Ice! By Marriott Johannesburg Melrose Arch

excellent modern hotel in johannesburg with excellent staff from the front desk to the waiters. easy check-in, late check-out. great choice for new year.

Our breakfast was good with a drink or party and the rate as compensation for the inconvenience, for example. Location: the hotel was next to Melrose Arch restaurants and shops, and a shopping area and many excellent 

The services were great, offered us good free Wi-Fi. Had well-appointed, tidy room that was kept clean. Location: the hotel was so close to many restaurants within the vicinity, retail shops and stores.  

Perfect location, great amenities, comfortable rooms. Lovely décor and courtyard. Safe to walk at night. Good shopping and dining options nearby.

Nothing everything was great.

The hotel is excellent! The location is brilliant: within the melrose arch complex and within minutes from Rosebank and Sandton. The decor of the hotel is very modern, we liked the "alice in wonderland" chair and the holywood theme. The rooms are 

We only stayed one night.The service was friendly and efficient.The room was modern and comfortable.The situation is ideal for shopping and restaurants all close by.

This hotel is located in a really safe neighborhood where you can walk around the complex and enjoy the upscale commercial suburb of Johannesburg. The attention to detail is evident in the rooms, which have a unique design with a shower curtain to 'divide' 

Loved the rooms, very clever design and everything one needs.

The lady at breakfast was super.

Your doorman on sat night was really rude,basing his idea of me on the way I was dressed and rudely asking "how can I help you" when I was checking in. I just feel that being in the tourism industry all those working at your establishment should know you can't group people just by looking at their dress code.

This hotel is located in a really safe neighborhood where you can easily walk around the complex. It is in an upscale commercial suburb and part of a gated area, providing a sense of security. The rooms are clean and have a unique layout, 

Have stayed in similar style hotel in Italy. This one definitely more bang for the buck. Staff was fantastic - courteous, efficient and accommodating.

Breakfast was good; Location is excellent with great restaurants and shops around; nice pool; cool design;

Staff not well trained; Maid took 40 min to make a fairly tidy room; loud music from night club opposite of street; some furniture seems not equipped for hotel use (broken lamps, etc.); light in lift is far too dark; Small rooms for 2; Too much silly attention ('Hello, how are you' from every member of staff every time you see them);

Located in a secure gated community with plenty of options for dining and shopping, this hotel is perfect for those who want to explore the city's best restaurants and shops. The generously-sized lounge areas and 

the check in was quick and painless so was check out and the staff very obliging

i liked everything

My husband and I spend one night at the hotel to celebrate our anniversary. We had a wonderful evening. The hotel had a great vibe, was spotless and the room was great. Lovely staff and a stunning pool area. It was also great to be in The Melrose